Users

Get an overview of users on account and manage their licenses.

• Add and remove users
• Assign or unassign seats to users
  
  

Navigate to the Users tab through Account admin.
All users attached to the account are listed, showing assigned licenses and user details.

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How to view user details

1. Find the relevant user in the list
2. Click on the user to open the user details in the side panel to the right
3. Select Licenses to view the user's access rights
4. Select Details to view the user's personal details
   
   

How to assign seats to a user

Assign a seat to a user to give them access permission to a software.

1. Find the relevant user in the list
2. Click on the user to open user details in the side panel to the right
3. Click Edit in the side panel's top bar
4. Navigate to the Licenses tab
5. Click Assign seat on the relevant software
   In case there are no more available seats on the software, click Request seats to request more seats.
6. Click Save in the top bar
   
   An email will be sent to user with an udate on new access rights.
   
   

How to unassign seats from a user

Unassign a seat from a user to remove their access permission to a software.

1. Find the relevant user in the list
2. Click on the user to open the user details in the side panel to the right
3. Click Edit in the side panel's top bar
4. Click on the Licenses tab
5. Click Unassign seat on the relevant software
6. Click Save in the top bar
   
   An email will be sent to user with an udate on new access rights.
   
   

How to add a user to the account

1. Click Plus (+)
2. Click Add user to account in the flyout menu
3. Enter email for the new user in the field ‘Email’
4. Click Next
5. Enter first name and last name for the new user in the fields ‘First name’ and ‘Last name’
   If the user is already known in the system these fields will not be visible.
6. Click Next
7. Choose to give the user account administration rights by clicking the checkbox. If the box is not checked, the user will not have account administration rights
8. Choose which software to assign the user seats to.
   If no changes are made, the user will not obtain a seat. Seats can be assigned after user creation.
9. Click Next
10. Click Add user
11. The user has been added and will now appear on the list of users
    
    The new user will receive an email to activate their NTI Account.
    
    

How to add a list of users from xlsx file

1. Click Plus (+)
2. Click Import users from xlsx file in the flyout menu
3. Download and fill the template according to the instructions or browse and select an already filled xlsx template file
4. Click OK to import
   
   If a large number of users are imported, it might take a while for them to show up on the list of users.
   
   

How to remove a user from the account

1. Select the relevant user from the list, by clicking the checkbox
2. Click Remove user from account (minus)
3. A warning dialog will appear. Click Yes to remove the user
4. The user has been removed from the account and will no longer appear in the list of users
   
   When removing a user from an account all the seats assigned to the user by the account will unassigned.
   
   To remove several users at once, select all the relevant users in list before clicking Remove
   
   

How to resend invitation

1. Select the relevant user from the list, by clicking the checkbox
2. Click Resend invitation (letter)
3. A dialog will appear. Click Yes to resend invitation
   Resend invitation is only possible for users with activation pending
4. The user receives a new invitation to active their NTI Account
   
   

How to edit account administration rights for a user

1. Find the relevant user in the list
2. Click on the user to open the user details in the side panel to the right
3. Click Edit in the side panel's top bar
4. Navigate to the Details tab
5. Choose to assign or remove account administration rights for the user, by clicking the 'Account administrator' checkbox. If checked, the user will be an account administrator
6. Click Save in the top bar
   
   An email will be sent to user with an udate on new access rights.